Your personal information is fully secure at PKOK Game. This Privacy Policy clearly explains what data we collect, why we collect it, how it is stored, and what rights you have. Nothing is hidden — everything is transparent.
We don't just make promises — we prove it at every step
When you use PKOK Game, you share certain information with us. We understand that trusting someone with your personal data is a serious matter — and we take that trust seriously. This Privacy Policy clearly outlines PKOK Game's complete data protection practices, with no fine print or ambiguity.
This policy applies to the pkok game website (pkokgame.app), mobile app, and all associated services. By using pkok game, you are deemed to have accepted this Privacy Policy.
Pkok game collects two types of information — what you provide directly, and what is collected automatically.
Information You Provide Directly:
| Data Type | When It Is Collected | Mandatory? |
|---|---|---|
| Full Name | At the Time of Registration | Yes |
| Mobile Number | At the Time of Registration | Yes |
| Email Address | At the Time of Registration | Yes |
| Date of Birth | For Age Verification | Yes |
| National ID / Passport | During KYC Verification | For withdrawals |
| Mobile banking number | At the Time of Payment | For Transactions |
| Support Chat Messages | Support Contact Hours | No |
Automatically collected information:
We only collect information that is strictly necessary. We have no interest in gathering personal data beyond what is needed.
PKOK Game uses your information solely for the purposes listed below. It is never used for any other reason.
PKOK Game never sells or rents your data to any third party for advertising purposes.
PKOK Game uses cookies on its website and app. Cookies are small data files stored on your device that help improve your experience and maintain security.
Types of Cookies We Use:
You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
Pkok game does not generally share your information with third parties. However, limited sharing may occur in the following circumstances:
All parties with whom information is shared operate under strict confidentiality agreements and are prohibited from using it for any other purpose.
PKOK Game never shares your personal information with advertising networks, data brokers, or social media companies.
PKOK Game does not retain your data longer than necessary. Retention periods vary by data type:
| Data Type | Retention Period |
|---|---|
| General Account Information | 5 years after account closure |
| Financial transaction records | 7 years for legal requirements |
| KYC Documents | 5 years after account closure |
| Support chat history | 2 Years |
| Login logs and security records | 1 year |
| Marketing Preferences | Immediately upon unsubscribing |
Due to legal obligations, some data may not be deletable before a set retention period. In such cases, we will notify you directly.
Regarding your personal data with PKOK Game, you have the following rights:
At PKOK Game, you are always in control of your information
To exercise these rights support@pkokgame.app Email us at
Pkok game strictly prohibits providing services to anyone under the age of 18. We do not knowingly or unknowingly collect personal data from minors.
We maintain a zero-tolerance policy when it comes to protecting minors. There are no exceptions.
PKOK Game uses internationally recognized security technology to keep your data safe:
Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact us immediately.
PKOK Game may update this Privacy Policy when necessary. If changes are made, we will:
We will endeavor to give at least 30 days' advance notice before any major changes. To request a copy of a previous version of the policy, please contact support.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. PKOK Game's data protection team is always ready to assist.
We typically respond to all emails within 24 to 48 business hours. For urgent matters, please use the live chat on our Help Center.